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SHIPPING POLICY

PLEASE NOTE

All online orders are received by The Junk Yard Head Office and can only be shipped from our Head Office. All online order enquiries are to be directed to Naushaad at the The Junk Yard head Office on 031 171 0934

 

ORDERING FROM THE JUNK YARD

The Junk Yard strives to get your order out to you as quickly and seamlessly as possible. Orders placed before 13:30 will be shipped the same day. Any orders placed after 13:30 will only be shipped the following business day. To avoid any delays in shipping, please ensure that all orders are placed with the correct information. We require the following for FAST WAY COURIERS shipments:

  • Name and Surname

  • Physical Address and Postal Code (Postal code has to be correct, as the FAST WAY COURIERS system uses the Postal Code to select your area) (No P.O. Box Addresses)

  • Cellular Telephone Number

 

FAST WAY Couriers will send information to your mobile phone pertaining to the delivery of your order. Please ensure that your mobile number is correct

Regrettably, no orders will be shipped on Public Holidays or Weekends. 

Please inspect your orders carefully before signing for the order. Once the waybill has been signed The Junk Yard cannot accept any responsibility for orders that were damaged in transit.

ORDERS OVER R1000.00 HAVE THE OPTION TO SHIP OVERNIGHT FREE OF CHARGE. PLEASE SELECT THE FREE SHIPPING OPTION. THIS IS THE SAME OVERNIGHT SERVICE AS THE FAST WAY COURIERS OVERNIGHT COURIER SERVICE. NO TIME ESTIMATION PERTAINING TO THE DELIVERY OF THESE ORDERS CAN BE GIVEN

FAST WAY COURIERS WILL ATTEMPT 3 DELIVERIES. IF THE THIRD ATTEMPT IS UNSUCCESSFUL,THE PACKAGE WILL BE RETURNED TO THE JUNK YARD, THE CUSTOMER WILL BE LIABLE FOR THE SHIPPING FEE TO RESHIP THE PRODUCT

 

COLLECTIONS

In store collections are available from the The Junk Yard Head Office Only. Please call to arrange.

 

INTERNATIONAL ORDERS

The Junk Yard is able to ship any order Internationally. Please contact us to discuss these options.  

 

PRE ORDERS

Some products may be purchased through The Junk Yard on a pre order basis. An estimated date of delivery will be communicated on the product page. The estimated date of delivery is subject to change as The Junk Yard is dependant on third party suppliers and shippers for these items. Pre Orders will be shipped on the next business day once The Junk Yard receives the products. This is to allow quality checks and to ensure the product received is correct. 

 

LATE DELIVERIES

PLEASE NOTE THAT THE JUNK YARD WILL ENDEAVOUR TO HAVE ALL ORDERS SENT OUT AS QUICKLY AS POSSIBLE. ONCE ORDERS HAVE LEFT OUR STORE, WE ARE AT THE MERCY OF OUR COURIER PARTNERS AND CANNOT BE HELD RESPONSIBLE FOR ANY LATE DELIVERIES.